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Common Succession Planning - Legacy planning, as owners of family businesses know, is essential for the continued success of the business.

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Conversion Rate Optimization - Every business owner knows the importance of a good online presence to increase a company’s visibility in a crowded and competitive marketplace. But getting more visitors and broader publicity is only half the story.

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Resource Center > Article
BOOK OF THE MONTH… Evergreen
1 Jan 15 Posted by: Kevin James Culp
in Opportunity Community
Share this Article:

Cultivate the Enduring Customer Loyalty That Keeps Your Business Thriving by Noah Fleming. Foreward by Alan Weiss, Author of Million Dollar Consulting "Noah has woven together memorable examples, detailed common sense, and an innate understanding of what makes a business thrive." Seth Godin, author of All Marketers Are Liars

Readers, you will love this book and I'm almost certain it will be a cover-to-cover-page-turning festival of learning.

"Loyal customers are the beating heart of every great business. So why do so many companies act like adrenalin junkies, chasing after new customers at the expense of creating deeper, more profitable relationships with the ones they already have?

The book's entertaining stories and action steps reveal how anyone can:


  • Cultivate the 3Cs of evergreen companies: character, community, and content

  • Build loyalty programs that turn satisfied customers into enthusiastic advocates

  • Nurture profitable customers while pruning those who sap time and money

  • Inject authenticity into social media communications

  • Invert the expectations gap that can drive customers away


From Internet start-ups and mom-and-pop businesses to multinational giants, strong companies are rooted in customer retention. Evergreen helps anyone merge high-tech tools with the personal touch to forge lasting bonds and steady profits." Amazon Reviews

Readers you will love this book and I'm almost certain it will be a cover-to-cover page turned festival of learning.


 Carpe Diem My Friends


Source: Amazon

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