Home Advertise Contact Blog Advertiser Login RSS
Newsletter Signup

Your Free Business Opportunity Resource Is Easy To Use
Home-Based Businesses
Choosing a Business Opportunity Growth and Profit Marketing and Sales
Plans and Goals Running Your Own Business Start-Up
Working From Home Entrepreneur Exchange Feature Articles
Opportunity Community Opportunity Focus In The News

Find Great Business Opportunities - Book-of-the-Month - Author David Alford maintains that “opportunities come everyone’s way,” but few people know what to do when they find one. And in fact, few people actually know how to find the best ones.

That’s why he wrote

Optimizing Your Business for Mobile - Not too long ago, your business would be considered tech savvy if your website was easy to read on a smartphone and employees could access their emails on the go.

But, with how quickly the digital world is moving these days, this is just the beginning...

Conversion Rate Optimization - Every business owner knows the importance of a good online presence to increase a company’s visibility in a crowded and competitive marketplace. But getting more visitors and broader publicity is only half the story.

By improving conversion rates, you can give...

Sponsors

STARSCAPES®
Imagine making up to $500 to $1,800 a day! Call or click now see how you can get your business for FREE! (602) 679-0257
Kaeser & Blair Promotional Products
Run Your Own Business. Be Your Own Boss. Earn Great Profit Potential. Start At A Low Cost. Try It For Free! Learn More.
 
Resource Center > Article
Cold Calling…If You Want the Business, You Have to Go After It!
12 Apr 10 Posted by: Kathleen C Lanza
in Featured Articles
Share this Article:

Cold Calling Is Still a Worthwhile Sales and Marketing Strategy, but Only If It’s Done the Right Way

With the arrival of computer technology the likes of which we’ve never seen before, not to mention cell phones and social marketing beyond our wildest dreams, there are some who would argue that the need to cold call potential customers is all but over.  That assertion is premature at best.

What is cold calling?  It is the process of approaching prospective customers or clients who are not expecting such an interaction, typically via telephone…but even that’s changing.  The word "cold" is used because the person receiving the call or some other communication is not expecting it or has not specifically asked to be contacted.

For the record, calling on a lead is not considered a cold call.  It’s actually a very “hot” one; these are individuals who’ve provided you with the information you need to contact them…you didn’t have to track them down.  However, the same degree of expertise and comfort that someone needs to be successful when cold calling can come in mighty handy for hot calls as well.

Bottom line, in business it pays to know how to cold call and be comfortable with it.

Despite how far we’ve come on the technology front, it’s a fact that cold calling is still a very effective means of creating brand awareness, building customer rapport and trust and, ultimately, landing business.  Unfortunately, most business people dread the idea of having to call a prospect out of the blue to sell them their wares.  And therein lies some of the problem.

A common misperception is that the ultimate goal of cold calling is to make a sale.  That’s just not true.  In fact, it’s wrong.  That’s right, wrong!  The ultimate goal of any cold call is NOT to make a sale.  Rather, making a cold call is about reaching out to someone and/or another business that is not expecting you to contact them to let them know who you are and what you have to offer, all in the hopes of securing the CHANCE to make a sale at some point down the road.

The ultimate goal of any cold call or long-term, cold-calling strategy is quite simple really; it’s to set up an appointment to make your pitch.  Realizing that this is the primary reason for making the effort should take some of the pressure off.  After all, you’re just educating a potential customer for their own good, informing them about the services and/or products you provide that would be beneficial to them in some concrete way.  If that truly wasn’t the case, you wouldn’t be targeting that particular person or organization to begin with, would you?

The fact is that there is still a viable place for cold calling in any home-based or other small business marketing plan.  It’s just a matter of doing it the right way to maximize its effectiveness…that’s what matters most.

Cold Calling Quick Tips

Effective cold calling is a true art form, but it is one that can be learned.  Here are a few things to consider when implementing a strategic cold calling initiative to grow your business:

1) Cold calling is a bit like exercise…you just have to just do it! You must commit to carving some time out of each day or at least once a week to make reaching out to new customers a priority.  If you can’t or won’t, you’re wasting your time.  Consistency and follow-through are everything.

2) Know your target! You have to do some homework to know who or what businesses in your area could use and/or need your services and/or products.  It’s better to find ten really good prospects and work them hard than to reach out to 100 where the fit might not be right or you haven’t done sufficient background research to be effective.

3) Be prepared. You have to know your products/services like the back of your hand.  Although a script is critical, it’s just like when you were back in school with your note cards presenting to the class; you were supposed to only glance at them to prompt you for what to say next, not read them word for word.  The same is true when cold calling from a script.  You have to keep it conversational and engaging, not mechanical and stilted.  When it comes to preparation, practice makes perfect!

4) Put gatekeepers first. Secretaries, office assistants, anyone who stands between you and the big boss are important!  In fact, they are the critical link you need to get to the person who matters most, the decision maker.  Take time to get to know them by name.  Let them get to know you.  Go out of your way to get them what they need to work on your behalf in getting their superior(s) to pay attention.

5) Understand the process. Cold calling is not a “one shot and you’re done” proposition.  It’s an ongoing marketing strategy that requires diligence, commitment and follow-thru in a timely and well thought out way.  Research shows that most prospects do not say “yes” to a cold calling request until after the fifth or sixth exchange, which means you have to stay at it and not give up.

6) Become an expert. The number of free and even reasonably priced resources available on how to maximize your cold calling efforts is practically limitless.  Recognize that there are correct ways to approach this sales tactic that can make it incredibly effective and worthwhile.  On the flip side, there are very concrete guidelines out there on what NOT to do that might just save you from wasting your breath and time.  Don’t be too proud to invest some effort and even some money in learning how you and your staff can be the best cold calling force in your business.

Related Blog Posts
1 Jun 17 Posted by: Kevin James Culp
in Featured Articles

Find Great Business Opportunities - Book-of-the-Month - Author David Alford maintains that “opportunities come everyone’s way,” but few people know what to do when they find one. And in fact, few people actually know how to find the best ones.

That’s why he wrote
7 May 17 Posted by: Sally Keys
in Featured Articles

Optimizing Your Business for Mobile - Not too long ago, your business would be considered tech savvy if your website was easy to read on a smartphone and employees could access their emails on the go.

But, with how quickly the digital world is moving these days, this is just the beginning...
23 Apr 17 Posted by: Sally Keys
in Featured Articles

Conversion Rate Optimization - Every business owner knows the importance of a good online presence to increase a company’s visibility in a crowded and competitive marketplace. But getting more visitors and broader publicity is only half the story.

By improving conversion rates, you can give...
19 Apr 17 Posted by: Tom Ollerenshaw
in Featured Articles

International Business Expansion - Once your business has established itself on the domestic scene, you should then think about the next steps for your company to help it develop and grow.

International Business Expansion - One option you may want to consider is to take your business overseas...
17 Apr 17 Posted by: Sally Keys
in Featured Articles

Effective Project Management - Managing projects effectively to keep them on track, on time and on budget is critical to every business. However, it is particularly so for a small or fledgling business where resources...

 
   

Entrepreneur Exchange is our forum where we interview the Influencers, CEO's, Author's, Business Owners Of All Types, Shapes and Sizes.

Entrepreneur Exchange: Today, we sat down with Marc Winkelman, CEO of
Video Spotlight

Become a Dealer For Our Portable Self Loading Forklift! We Want To Talk With You. Call Us Toll-Free for Additional Information at 1-866-924-LIFT (5438) Today!


Premium Sponsor