Home Advertise Contact Blog Advertiser Login RSS
Newsletter Signup

Your Free Business Opportunity Resource Is Easy To Use
Home-Based Businesses
Choosing a Business Opportunity Growth and Profit Marketing and Sales
Plans and Goals Running Your Own Business Start-Up
Working From Home Entrepreneur Exchange Feature Articles
Opportunity Community Opportunity Focus In The News

Free Lead Generation is a hot topic these days since many pay a pretty penny per portal to generate leads to increase ROI.

Free Lead Generation is part of any markets platform.  It is important to note that this November was 'nutty' for lack of a better word.  The purpose of this blog post...

Small Business Media and tapping into that vein can be a tricky and somewhat slippery slope unless you know some tricks of the trade.  Getting your message in front of the right audience is often the key to success.  So, where are the keys to the kingdom you ask and how can you get your hands on...

Entrepreneurs' Day 2016 on the 15th was outshined by politics, climate change discussions and so much more.  That is a real shame since small business is the backbone of this Country.

Entrepreneurs' Day - In my world it is Entrepreneurs' Day every day! I think, sleep and breath Entreprenuership...

Sponsors

Paid2Save Click or Call Bill Toth (716) 345-1888
If you could Travel more, Have Fun, and get Paid doing it, would you want to know more about it?
How Many Leads Does It Take To Close A Sale?
This Article is now live on our blog and I know could be very insightful for many. Read On
The Ideal Length of Everything Online, Including Social Media Posts
When one of your busiest marketing channels limits you to 140 characters, you know that the internet sets its own rules.
I Want To Buy a Business Opportunity or Franchise
Who are the types of people who buy a business opportunity or small franchise? According to people in... Read on
 
Resource Center > Article
Identifying and Eliminating Toxic Clients
15 Nov 10 Posted by: Zipporah Porton
in Running Your Own Business
Share this Article:

The main goal when starting a new business opportunity is to follow every lead and make the most of any potential client.  However, what happens when that client you tried so hard to acquire becomes too difficult to handle?

It is hard to get past the notion that every client means money in the bank, especially when you’re running a small, home-based business.  However, if the client is sucking up all of your time and energy, it might be time to move on. Take a look at your current client list and see if you can pinpoint which ones might be toxic, and then cut them loose.

What is a Toxic Client?

A toxic client is poison to businesses large and small.  Generally speaking, a client becomes toxic when the bad outweighs the good.  The big guys have more manpower to deal with these fussy clients, but if it’s just you running your at-home business on your own, you have better things to deal with.  Here are some indications that your business lead has ended up NOT being worth the effort:


  1. They want your attention all the time.  Some clients are needier than others, and there is nothing wrong with that.  However, each and every client has to understand that you are a small business opportunity, and that you can only do so much on your own.  If all of your other clients are perfectly satisfied with the amount of attention they receive, then there is no need to hire extra staff to appease one overly whiney client.

  2. They always want a discount.  Many small businesses are happy to give reliable clients a discount on products and services as a “thank you” for their continued devotion.  When clients start to demand discounts or ask for ridiculous rates, they’re no longer worth your time.

  3. They won’t refer you to anyone.  Some clients sing your praises to your face, but refuse to give your name to others that could utilize your business opportunity.  You shouldn’t suffer because your client doesn’t want to share.

  4. The client is just plain rude.  There is no need for anyone to be rude in a professional setting – period.  It’s one thing if you’ve made a horrible mistake, but any good business owner will fess up and apologize immediately, and the client should respond accordingly.  And if you have clients that are rude on the phone or in person for absolutely no reason, then get rid of them; you don’t need abuse.


There are many more ways that a client can be toxic to your business opportunity, but the four above are easy to spot.  Overall, you have to weigh the pros and the cons of what the client brings.  If the client is nasty to everyone but spends a lot of money and has great contacts, then maybe you can overlook one flaw.  However, if the client is draining your energy and ruining your mood so much that it’s affecting your small business as a whole, then it is not worth the pain for a little extra income.  There will always be new business leads and new clients around the corner, so don’t fear that your toxic client can never be replaced.

As for how to eliminate the toxins, it depends on the client.  One solution is to let the client know that your business is simply making cuts at the moment to refocus.  Or, you can honestly explain why you can no longer work with them, and perhaps this will get the client to make a change and save the working relationship.  Overall, just be careful not to burn any bridges, because you never know when you could use that client one day, and you also have a reputation to protect.

Related Blog Posts

Business Opportunity Apps to make your life easier was the best title I could think of today my friends.  This is especially true if you work with images or you are a graphic designer.

Business Opportunity Apps and Sites have been on my mind as late.  Recently, I've been focused on image optimization...

The Business Franchise Opportunity Sales Tips 7 Part Series was an idea launched by Keith Shaffer Director of Personal at TheLocalProject.net two weeks ago after a coaching session.  The credit goes to him for this...

Getting More Out Of Life: Buying Getting More: How You Can Negotiate to Succeed in Work and Life was an easy choice. When you read that Google used it to train 30,000 employees, you gotta figure it’s got something going for it. I’m always on the lookout for helpful books and negotiation...

12 Apr 16 Posted by: Todd Hatch
in Running Your Own Business

Money-Saving Tools that Entrepreneurs who are involved with business opportunities, franchises and work-at-home positions know how important it is to track money and manage money, which ultimately helps you save money.

The goal is to have more coming in than going out, but it can be difficult...

Here is an overview of the differences between business opportunities and franchise, and how you can determine which is the one for you.

Business Opportunities vs. Franchises the age old question - which is best for you? Do you dream of running your own business opportunity? If so, what does...
 
   

SocialXpand Business Opportunity Interview w/ Brian Weiss was for me a new way to learn from a customer and whom I consider a friend in the industry.

I've had the opportunity to work for a while now with Brian Weiss who is the Director of Sales for the
Video Spotlight

If you could Travel more, Have Fun, and get Paid doing it, would you want to know more about it?

Premium Sponsor