Home Advertise Contact Blog Advertiser Login RSS
Newsletter Signup

Buy A Business Opportunity of Franchise
Home-Based Businesses
Choosing a Business Opportunity Growth and Profit Marketing and Sales
Plans and Goals Running Your Own Business Start-Up
Working From Home Entrepreneur Exchange Feature Articles
Opportunity Community Opportunity Focus In The News
Come Read Our Featured Articles About Business Opportunities, Franchising, Business Opportunity News and More

It’s time to wrap up the year, but before we do, we’re sounding off our Top 10 Blogs of 2017! Don’t miss these must-reads for entrepreneurs, mompreneurs, small business, and home-based business owners!

It’s the last working day of 2017, so it’s a great time to take a look back and reflect at...

Happy first day of December! It’s December and the end of the year is in full-swing. Don’t go into the holiday travel season without the December Book-of-the-Month: Business Adventures by John Brooks.

December means that its holiday time. No matter what holiday you celebrate it’ll...

Female celebrities are breaking the stereotypes of Hollywood and diving into the world of business. Check out how these women are using their fame, fortune, and power to start their own companies. From media production to makeup, these Top Female Celebrity Business Owners are doing it all!



Imagine making up to $500 to $1,800 a day! Call or click now see how you can get your business for FREE! (602) 679-0257
Promotional Products Home Business
Run Your Own Business. Be Your Own Boss. Earn Great Profit Potential. Start At A Low Cost. Try It For Free! Learn More.
Top 7 Reasons to Consider a CMS
The internet loves obscure abbreviations. You can skip over most of them, but not CMS. What is CMS? read on...
Why Advertise Your Business Opportunity?
Over the years we have been fortunate enough to receive quite a few testimonials. In fact, ... read on
National Property Inspections
Flexible work schedule, no experience needed, and complete training and support available!
How Many Leads Does It Take To Close A Sale?
This Featured Article is live on our blog and I know could be very insightful for connectivity and ROI.
Top 50 Home-Based Business Ideas
Home-Based Business ownership can be the most rewarding endeavor you will ever undertake. The new year... Read On
Copying & Publishing Business Opportunities
Today creativity abounds in the printing and publishing space with more unique business solutions than ever imaginable.
Resource Center > Article
What Is Your Customer Saying About Your Company?
Share this Article:

Have you ever bought a product or used a service and then had something go wrong? I bet you then tried to call their customer service or walk in to this company to interface with their customer service. This is where good customer service can save the day if done well. Also, it can be a defining moment in whether you’ll return or not return in using the service or buying another product from this company or brand.

The quality of your customer service, how it’s presented to your customers either potential or existing can in many cases make all the difference in whether a said person or company will be loyal and come back to use your product or service again. Having a negative customer service experience can kill off clients faster than you can say– success.

Customer service is part of just about any business large or small, online or off no matter if run by a single person or a large corporation. You can’t succeed in business without customers. Happy customers are more loyal and tend to spend more per visit / per purchase and rave when they are treated well.

If you run an online business, I suggest a method that customers can contact you at any time and day, and in a way, which is convenient for them. A simple form on your website that is sent to your email might be a convenient method. Sending an auto-response thanking them via email after their submission that is successfully inputted into your system isn’t a bad idea either.

If you purchase into a franchise or business opportunity for example, it is imperative to understand prior to purchase what the customer service arrangements involve and who’ll be responsible for any issues that arise.

If you decide to go with an outsourced service it might be constructive to call them as a potential very unhappy customer so see how they handle the call. You can also run down a list of questions or concerns that someone might use with a real world problem faced using your product or service. This can be a truly valuable training exercise. Aside from obvious language barriers faced by using some outsourced customer services make sure that they have knowledge of the product or service, or access to relevant information about your product or service via your web site.

As you can see, I’ve only scratched the surface of issues faced with providing top-notch customer service. Think about how you can provide better customer service and you just might make someone become a more loyal customer for life!

Carpe Diem My Friends!

Related Blog Posts

Happy 2018! With each new year comes a chance to set and achieve new goals. Don’t let another year go by and not accomplish your goals! Business Opportunity Best New Year’s Resolutions will help you stay on track to make 2018 your best year yet!

The best way to make sure 2018 is going to be...

Stay ahead of the curve and prepare your business with these Top 4 Small Business Trends of 2018!

With the end of 2017 in sight, everyone is getting ready for the new year. It’s an exciting time of year. People are wrapping up the old, and prepping for the new. Part of the fun of the new year...

With your friends and family in for the holidays, how will you get work done as a home-based business owner? Make the most of your work day and vacation time with these 7 Tips for Home-Based Success During the Holidays!

They say home is where the heart is. Nothing could be truer during the...

Have you always wondered about running a home-based business? Are you looking for tips to make your home-based business a success? Look no further! Check out these tips and business opportunities!

Running a home-based business may seem like it’s all fun and games, but it can be tough. People...

These four top companies are giving back this holiday season to help women in need and foster entrepreneurship among women. Check out these companies donating to empower women and how your company can do the same!

The end of the year is approaching and companies are looking to donate to the...
Entrepreneur's Source for Everything Business Opportunity and Franchise Related

I had the pleasure of chatting with Shawn Pigg, CEO of Hotels Etc. for BusinessOpportunity.com's Podcast series that will be released very soon on our new Digital Platform.  Here is the transcript from that call for our regular RSS feed subscribers who get all of our posts first.

If you would...
Read More

Premium Sponsor